Nothing is Easy
All I wanted to do was renew and upgrade my anti virus thingy. It has taken over two weeks and involved long complicated emails and phone calls - the cost of which I don't like to think about. It used to be fairly straghtforward- I have been doing it since 2004, but apparently the system is 'very sensitive to small discrepancies' which resulted in them having difficulty with the expiry date of my credit card. There was nothing wrong with any of my details. I followed complicated instructions to clear cookies and still it didn't work.
Finally I had to give in and do it by phone, with all the difficulties that involves. At least no credit card problems this time and I received an apology for the hassle. Actually down loading it was a nightmare and took up to midnight last night. If I use them again I shall go to the store (30 miles away) and buy the disc.
Next time maybe I'll listen to Keith, John G and # 1 son.